Terms and Conditions

1. Introduction

Welcome to Plinko Palace! These terms and conditions outline the rules and regulations for the use of our website and services. By accessing or using our platform, you agree to comply with these terms. If you do not agree, please refrain from using our services.

2. Definitions

For the purposes of these terms:

  • "We," "Us," "Our": Refers to Plinko Palace, located in Madrid, Spain.
  • "You," "Your": Refers to the user, customer, or visitor of our website and services.
  • "Products": Refers to custom Plinko boards, accessories, and related items available for purchase.

3. Ordering Process

To place an order, you must provide accurate and complete information. Once an order is submitted, you will receive a confirmation email. Please review your order carefully as custom items cannot be altered after production begins.

4. Pricing and Payments

All prices listed are in Euros (EUR) and include applicable taxes unless stated otherwise. Payments must be completed at the time of purchase through our secure payment gateway. We reserve the right to adjust prices without prior notice, but changes will not affect confirmed orders.

5. Customization and Intellectual Property

By submitting custom designs, logos, or text for your Plinko board, you affirm that you own the rights or have obtained permission to use such materials. Plinko Palace reserves the right to refuse any designs deemed inappropriate or offensive.

6. Shipping and Delivery

We offer shipping across Spain and internationally. Delivery times vary based on your location and customization requirements. While we strive to meet estimated delivery dates, delays may occur due to unforeseen circumstances. Plinko Palace is not liable for delays caused by third-party carriers.

7. Returns and Refunds

Custom items are non-refundable unless they arrive damaged or defective. If you encounter an issue with your order, please contact us within 7 days of delivery to arrange a resolution. Proof of damage or defect may be required.

8. Limitation of Liability

Plinko Palace is not responsible for any indirect, incidental, or consequential damages arising from the use of our products or services. Our liability is limited to the amount paid for the order in question.

9. Governing Law

These terms are governed by the laws of Spain. Any disputes arising from these terms or the use of our services will be subject to the jurisdiction of the courts in Madrid.

10. Amendments

We reserve the right to update these terms and conditions at any time. Changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically.

11. Contact Us

If you have any questions about these terms, please contact us:

Email: [email protected]

Phone: +34-955-102-856

Address: C. de Blasco de Garay, 17, Chamberí, 28015 Madrid, Spain